Their broadband router had negotiated 228kbps download speed. For a few years now ive suffered with really slow speeds due to the line in the ground broadband speed test here comes back 23 mbs but download speed 240 kbs, those 10gb updates take forever. Access line speed is the speed between your local telephone exchange or street cabinet and your sky hub throughput speed is the speed you get when using the internet for things like browsing, streaming videos, uploading images or using apps. The other is to get hold of the latest sky broadband hub, as it looks from your stats as though you have a sky q hub. So if your connection is frustratingly slow, weve a roundup of tricks to give your speed a boost. Higher quality hardware can improve your download speed. Make sure youre getting what you paid for test your broadband and. These can all involve very large downloads and will slow your internet speed on your other pcs and tablets while they are completing. Call sky and ask them to put you on a gaming profile, this should almist double your download speed and increase your upload speed fairly. Sky fibre extremely slow between 6pm till midnight.
I have just left sky broadband and gone i have just left sky broadband and gone back to bt. This is dummy broadband data which is designed to allow us to measure the time it takes for the data to reach your computer the download speed and be returned to our servers the upload speed. Upload speeds tend to be much slower than download speeds since most of us. A lot of people now are experiencing problems with sky broadband. Troubleshooting slow wireless internet performance in. Find out your download and upload speeds in seconds with our broadband speed test. When we talk about broadband speeds, there are a few different types. The average user spends more time downloading data such as music and films, so suppliers normally provide a faster download speed in comparison to upload speed. Slow broadband speed causes are often down to where you live. What a mistake, now tv broadband has been shocking, slower than sky and it keeps on going completely or being very slow. We guarantee the broadband speed to your hub will not fall below your guaranteed minimum download speed for at least three days in a row in a 30day. This will mean that test will also be influenced by other. Weve sky broadband but its painfully slow most of the time downloading a hd movie from sky on demand can take 56hrs easily and the sky box is connected directly to the router via ethernet.
Weve compiled a list of some of the causes of slow broadband connections. Our sky broadband can be inconsistent and neighbours in the area arent having the same problem with different providers. I use to have sky broadband two years ago, so im not sure if they still i use to have sky broadband two years ago, so im not sure if they still do this. Skys fibre speed guarantee says that the providers broadband superfast package will stay above a guaranteed minimum download speed which varies. Check with your internet provider, log into your broadband account or take a look at your bill to. Broadband internet speed test how to check if your bt, sky, virgin. If your download speed falls below 100mb for three consecutive days, you can exit your sky broadband and talk contracts without early termination charges. You just need to restart your hub to activate this feature and automatically switch to a different channel if necessary. Switched over from sky to now tv, going from the sky unlimited and upgrading to now tv fibre with the aim that i could put some of the savings into better fibre broadband.
Our free internet speed test checks your broadband speed in an instant. When i run a line check it shows as 74mbps but when i run a speed test on and my console, im only getting 25mbps and 6mbps upload. Also, if youve signed up to either sky boost or the bt complete. Test your connection or use our simple steps to try at home if your cant connect or have slow wifi. You may see a sudden or gradual drop in internet performance. My sky broadband has been very reliable for years although very slow but. Test your broadband speed and discover the true quality and performance of your. Sign in with your sky id and well run tests on your connection and setup to find what may be causing your problem, then show you quick steps to help fix your connection or your slow wifi not got a sky id. How to get a refund for terrible internet speeds at home broadband customers are still suffering with poor internet speeds and sky. Their exchange is not a sky llu, so theirs is a bt connection.
We guarantee the broadband speed to your hub will not fall below your guaranteed minimum download speed for at least three days in a row in a 30 day. Hello guys, any one noticed this issue, sky fibre is really slow between 6pm midnight. How to improve slow broadband speed your hub comes with smart technology that automatically chooses the best channel with the least wifi interference. Ive had sky for a few months now and all of a sudden the internet connection is running very slow. Find out if youre getting the superfast or ultrafast fibre virgin, sky, bt, ee, plusnet and talktalk and other providers promise on your desktop or mobile. Fttc broadband, which covers most bt infinity products, as well as talktalk and skys fibre service. Hello, we have been having trouble with our upload speed for years now and as we are getting. Find out how to improve your sky internet speed and download free internet tools e. Slow broadband how to get a refund for bad internet. Sky broadband is incredibly slow and drops out constantly, spend most of our time using data. Running a sky test claims i have a download speed of 29mb but using broadband. Very slow download and upload speed, and when using a wireless connection on almost any device videos buffer after 10 seconds, and. The sky installer had not fitted a micro filter between the boxes dial up modem connection and the telephone socket. So all the crap sky kept telling me for the reasons it wouldnt work were just lies.
When i had sky q installed just before christmas the engineer who fitted was dubious about my connection speeds so did some tests using his equipment and compared my speeds to other customers, and he doubted whether i was on fibre given my upload speeds which. So if you had 100mbps internet speed, you would be downloading 12. So ive installed a new cat 6 ethernet cable, around 25m from the router to my console. Broadband liteunlimited fibre unlimited fibre maxpro average download speed mbps 11mbps 36mbps 63mbps 1 album 10 songs based on an mp3 file size of 5mb download time. Test your speed using the my bt app, where you can find the speed to your hub and speed to your device. Tv on demand services such as through a sky hd box might be using it to download tv shows, or your games console might be downloading updates or new content. Everything seems stable now however the upload speed im seeing is very, very slow. Not sure what i was getting before but im my downloads were coming in at about 4mbsec. Access line speed is the speed between your local telephone exchange or street cabinet. Internet providers such at bt broadband, virgin media and sky used to try and cover themselves by saying that your broadband speed will be up. This broadband is so slow now that i am getting a download speed of about 80 kbs. Its simple to create a sky id if you dont already have one, or get help with your sky id if youve forgotten your details.
There are actually loads of things that can help improve your. Discover how to get the best speed from your sky broadband for more help, go to sky. See how quickly you can download your favourite music, movies and shows, depending on your broadband package and the minimum download speeds youll need. Currently it ranks on the place 2 from 435 providers in united kingdom. Ive called sky about this before but nothing seems to work and they always say just make sure youre using the main phone line which we are. Speed is not good and slow download speed sky broadband average speed is 340kb in cost of 600 without cable. Sky broadband is an internet service provider which operates in united kingdom. Before the problems started earlier this month, i was getting. Running lots of programs at once, insufficient ram, web browser addons and too many startup programs.
Broadband speed is essentially how quickly you can upload or download data using your internet connection. Some people, especially those who have not upgraded their broadband deal for a while, are on packages that will be set at lower speeds than they could get. Different things can cause a computer to slow down, which can give the impression that your broadband is slow. So i recently bought a nighthawk x6 r8000 to improve my sky internet.
How to complain about slow broadband speed if youre not getting the broadband speed you were promised, follow these steps to complain to your provider and ask them to. Try a free test for an indication of both your download speed the rate. Test your broadband check your broadband speed and get tips to improve performance online. This issue can often be observed when the system is connected to a wireless network in wireless n mode. After the router restarted, i reran my speed test, and the results were much nicer.
The download, upload and ping test will be performed to the closest server available near your location. The download speed is still a zippy 57 mbs, but now the upload speed is fast too, at 11 mbs, or nearly 70x faster than what it was before. If you are an apple user, kiss my ass if this also works for you because i hate. Its a quick and easy way to make sure your sky broadband is running at its best. Find out how to improve your sky internet speed and. I have gone from constant dropping out of wifi and download speeds of around 7mb to a very stable connection and 60mb download with bt. One is to connect by cable to your router, rather than over wifi that should give you a download speed of around 72mbps. But, if you are miles away from even that cabinet, you are, in effect, still miles away from the vital equipment, and your broadband wont be fast.
6 1055 1190 908 769 1083 662 185 1572 87 504 705 249 580 1585 955 876 316 227 715 113 1057 1124 1586 303 12 880 1190 939 670 1332 425 603 1580 1198 1442 877 1452 372 1249 240 110 1478 1430 1464 210